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Windows Server 2008 “BOOTMGR is missing” Error

January 10th, 2010 Aaron Leave a comment Go to comments

Not what you want to see when trying to boot Windows Vista Server…oops, sorry, I mean Windows Server 2008.  :-)

Unfortunately, this is what I encountered recently after a Windows Server 2008 virtual machine rebooted following some routine Windows Updates.  After some time spent troubleshooting, it did not appear that any of the updates themselves had caused the problem.  The type of backup system in use for this server allows me to boot virtual copies of the backups from any 15 minute interval in the previous 2 days.  I was able to boot a virtual copy of this server from the backups before the updates were installed.  It had the same “bootmgr is missing” error.  And the server had rebooted successfully 5 days ago, so something in the past 5 days after that last reboot caused this problem.

Research (googling) on the ‘bootmgr is missing’ error led me to this Microsoft KB article pretty quickly:

http://support.microsoft.com/kb/927391

Here is the content of that article:

Cause:

This error occurs when either of the following conditions is true:

  • The Windows Boot Manager (Bootmgr) entry is not present in the Boot Configuration Data (BCD) store.
  • The Boot\BCD file on the active partition is damaged or missing.

Resolution:

Method 1: Repair the BCD store by using the Startup Repair option

You can use the Startup Repair option in the Windows Recovery Environment to repair the BCD store. To do this, follow these steps:

  1. Put the Windows Vista installation disc in the disc drive, and then start the computer.
  2. Press a key when you are prompted.
  3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next.
  4. Click Repair your computer.
  5. Click the operating system that you want to repair, and then click Next.
  6. In the System Recovery Options dialog box, click Startup Repair.
  7. Restart the computer.

Method 2: Rebuild the BCD store by using the Bootrec.exe tool

If the previous method does not resolve the problem, you can rebuild the BCD store by using the Bootrec.exe tool in the Windows Recovery Environment. To do this, follow these steps:

  1. Put the Windows Vista installation disc in the disc drive, and then start the computer.
  2. Press a key when you are prompted.
  3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next.
  4. Click Repair your computer.
  5. Click the operating system that you want to repair, and then click Next.
  6. In the System Recovery Options dialog box, click Command Prompt.
  7. Type Bootrec /RebuildBcd, and then press ENTER.
    • If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory. To add the entry to the BCD store, type Yes. A confirmation message appears that indicates the entry was added successfully.
    • If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order in which they are presented. Press ENTER after each command.
      Bcdedit /export C:\BCD_Backup
      ren c:\boot\bcd bcd.old
      Bootrec /rebuildbcd
  8. Restart the computer.

Method 3: Rebuild the BCD store manually by using the Bcdedit.exe tool

If the previous method does not resolve the problem, you can rebuild the BCD store manually by using the Bcdedit.exe tool in the Windows Recovery Environment. To do this, follow these steps:

  1. Put the Windows Vista installation disc in the disc drive, and then start the computer.
  2. Press a key when you are prompted.
  3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next.
  4. Click Repair your computer.
  5. Click the operating system that you want to repair, and then click Next.
  6. In the System Recovery Options dialog box, click Command Prompt.
  7. Type the following command, and then press ENTER:
    cd /d Partition:\Windows\System32

    Note Partition represents the letter of the partition on which Windows Vista is installed. Typically, this is partition C.

  8. Type the following command, and then press ENTER:
    bcdedit /enum all

    In the Windows Boot Loader section of the output from this command, note the GUID that is listed for resumeobject. You will use this GUID later.

  9. Type the following command, and then press ENTER:
    bcdedit -create {bootmgr} -d “Description

    Note Description represents the description for the new entry.

  10. Type the following command, and then press ENTER:
    bcdedit -set {bootmgr} device partition=Partition:

    Note Partition represents the letter of the partition. Typically, the letter is C.

  11. Type the following command, and then press ENTER:
    bcdedit /displayorder {GUID}

    Note GUID represents the GUID that you obtained in step 8.

  12. Type the following command, and then press ENTER:
    bcdedit /default {GUID}

    Note GUID represents the GUID that you obtained in step 8.

  13. Type the following command, and then press ENTER:
    bcdedit /timeout Value

    Note Value represents the time in seconds before the Windows Boot Manager selects the default entry that you created in step 12.

  14. Restart the computer.

If you are booting from a Server 2008 install disk, when you use the “Repair your computer” option, the available options look like this:

You can access the repair option on a Server 2008 disk by choosing “command prompt”, then running  “x:\sources\recovery\StartRep.exe”.

I did this and it worked like a champ!  It found an error, corrected it, and the server was back up and running 10 minutes later.

I have also done this on Server 2008 using a Windows Vista install disk.  Slightly risky, but the server was down anyway, and I was in a pinch.  That also worked.  Along the same lines, I would guess that a Windows 7 install disk would work for Server 2008 R2 if you had no other option.  But don’t hold me to that!

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  1. pazmanpro
    March 17th, 2010 at 20:58 | #1

    Although the Startup Repair option does not appear in the dialog box for Windows Server 2008, you can access it using the command prompt:

    x:\sources\recovery\StartRep.exe

  2. Carlosc203
    April 29th, 2010 at 09:20 | #2

    pazmanpro it work for me but usinf the dvd from windows 2008 standard, thanks to all

  3. Mehdi
    May 12th, 2010 at 22:05 | #3

    Thank you man
    I’ve done all of these command ,and it works great:
    x:\sources\recovery\StartRep.exe

  4. May 12th, 2010 at 22:52 | #4

    Great! Glad it helped you.

  5. Mathias
    May 27th, 2010 at 11:19 | #5

    Thanks!

    This really help me

  6. Duke5A
    August 5th, 2010 at 12:49 | #6

    Pazmanpro, Aaron, you guys rock.

    I’ve got a Windows 2008 Enterprise Server whose sole responsibility is to run SEP 11. It originally contained three RAID containers, a 16GB, a 170GB, and a 560GB. The 16GB was the original boot volume, but it was decided that it was too small and 2008 was loaded onto the 170GB volume. Not two weeks later a drive dies in the 16GB volume. It was thought not to be an issue, but the boot loader was on that volume. I tried a combination of command line fixes that got me to the BOOTMGR is missing point. After that I was stumped until I stumbled onto Pazmanpro’s fix. Worked like a charm… Thanks guys.

  1. January 10th, 2010 at 22:14 | #1